Privacy Policy

GDPR

The GDPR states that you have the right to remove any personal data that identifies you as an individual. Please note that if you make such a request you may lose access to products and services that have been purchased through Team Training Programming. We also reserve the right to hold some transaction data for taxation and legal purposes.

Your personal information

As with most websites we track data from your computer such as your IP address and pages you visit on this website and the browser you are using. In addition any forms you fill in on our website will be stored potentially combined with other data you provide. We use this data to:

Minimise security threats by tracking requests and login attempts and blocking IP addresses if required.

Understand how our website is being used

Improve the user experience

Deal with customer service questions

Process online orders

Record responses to our online questionnaires or feedback forms

Send you our email newsletter

Improve our marketing efforts

Opt Out

You can choose to stop receiving our email newsletter or marketing emails anytime by either clicking unsubscribe in any of our promotional emails or by emailing us directly at teamtrainingprogramming@gmail.com. You can also change your consent to cookies here

Data Sharing

A limited amount of your data in some circumstances is shared with 3rd party providers to allow us to perform the following:

Online purchasing – We use Stripe to process online orders of our products therefore your credit card details and login credentials are process by Stripe and not collected or stored on our website. The data you enter with Stripe is subject to their privacy policy which you can see here.

TrueCoach – We currently us the TrueCoach platform to deliver our service via their app therefore some basic personal details are shared with them. For full details please see their privacy policy here.

Analytics – Like many websites we use Google Analytics to track visitors to this website and also Facebook’s tracking pixel in order to measure the results of any Facebook Ads. If you do not consent to data being used by these 3rd parties then we suggest you disable all cookies in your browser settings. This may however cause functionality on some website to not work correctly.

Security

We take security very seriously which is why we have several industry accepted standards to protect our data as well clients data. We use SSL encrpytion to encrypt any data transmission to and from this website and use Wordfence and ManageWP to monitor this website for any cyber threats and take action accordingly. However any transmission of data over the internet can never be 100% secure.

Changes

If you wish to update, change or remove the any of your personal data then please email us at teamtrainingprogramming@gmail.com

Cookie Declaration

Shipping & Delivery Times

3-5 days for UK
12-16 days USA & rest of the world